Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

July 26, 2017

awesome app!!!
very easy to use and friendly made the perfect FAQ with it.
definitely will recommend it .

The Dragon Bay
Israel
About 1 year using the app
May 21, 2019

Super clean interface! Looks great on our site. Very happy with the customer service too. Highly recommend this app. www.bugaloobaby.com

Bugaloo Baby
Canada
About 1 year using the app
August 14, 2017

Very easy to use. Make's an attractive FAQS page easily.

Clear Choice Imports
United States
About 1 year using the app
August 22, 2016

perfect app. very helpful. thanks

Metju
Spain
About 1 year using the app
November 14, 2020

Really good, so far it's working and looking very well and I've been able to add all our FAQs for our business. Really good free version.

Chirky
United Kingdom
About 1 year using the app
February 25, 2022

I've been using HelpCentre for over a year and it is great. Just starting to use the Live Chat functionality now and the set up was easy.

Gabadoo
Ireland
About 1 year using the app
May 31, 2020

Simple and easy to use. This app helped me a lot to make awesome and well done FAQ pages for my store. Recommended!

Clean Bed
Peru
About 1 year using the app
January 23, 2017

We have been using this app for the past one year and highly recommend it for all shopify owners. It has one of the best looking FAQ page, clean simple lines, easy to read, easy to navigate, easy to create/hide/delete Q&A, customers have also complimented on how great our FAQ page looks. We personally find the app fluid for our lingerie store. You can check it out at- www.mrswhipster.com

Mrs Whipster
Singapore
About 1 year using the app
February 2, 2017

Another fantastic app from these guys! Great work!

https://titandesigntech.com.au/

Titan Design Technology
Australia
About 1 year using the app
January 22, 2020

app is everything you need for a FAQ page, very easy to add additional questions. Support is the absolute best, they have helped me customize and tweak it to fit my site, they always come back to me very quickly and are very helpful!!

BlockBlueLight
Australia
About 1 year using the app