Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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I have been using this app for a while and it's reliable and works well for my needs. I have a tiny business and while people tend to ignore FAQs on websites I have a reference point I can link an use for myself, which is super handy. If my business actually made any money, I'd upgrade!
“ If you are aware that product page is the most important page of your shop, well consider to adopt this App, it will let you customize your product page giving differentiated info to your customers and provide a ticketing system for all those who will prompt you for specific questions. Customer service is fantastic and they announced chatbot is currently in development. At the moment is the best app relating to quality/price ratio and number of features. Well done."
It's easy to use, and looks professional and attractive on my website, besides it's easy to be translated to any language. I like it so far!
Easy to use and its aesthetically pleasing. Love it.
I really like the fact that I can organize my FAQ questions by section. It's easier for the users to go straight to the matter instead have to scroll all over the page to get the answer they are looking for. I recommend it!
I used the app for help center / Q&A page and it was more than helpful. thank you. the ready templates is great and time saver
Just started using it but so far so good. Easy to use and makes a nice clean design that match style elements. At this point, highly recommended! Thanks!
Great free app that helps you organise all your frequently asked questions
Wow. I've to say that we're surprised to find such a nice, intuitive and powerful tool. 5 stars!
I like the app because it gives you the oportunity to look professional in your ecommerce. It is simple to use.