Gorgias ‑ Helpdesk & Live Chat

Gorgias ‑ Helpdesk & Live Chat

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Rating (4.4)
Reviews
Developer
Gorgias
541 reviews
480 reviews
Overall rating
4.4
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
480 reviews
March 17, 2020

Gorgias customer service is above and beyond the standard tech experience, they are awesome to work with!!

Sash Bag
United States
Time spent using app: Almost 2 years
March 16, 2020

Gorgias team was very helpful whenever some issue came up. They would respond and provide for solution within 24hr without failure!

Vitabrid US
United States
Time spent using app: 6 months
March 13, 2020

Their team is extremely responsive and helped me out with multiple issues. Loved dealing with them!

Seek Discomfort
United States
Edited March 12, 2020

5* compliments to your support team; )))
The response is very fast, really helpful and super friendly.
Thank you!

Oilily.com
Netherlands
Time spent using app: 6 months
March 11, 2020

We were looking for a chat that was able to expand to support multiple channels & brands and we found that with GORGIAS! Their pricing is based on number of replied to tickets so this makes it cost effective for us to grow as needed instead of being put into a bucket that we may not be ready for.

You want to know about support? AWESOME not only do they hop on a call at the initial setup and/or inquiry about what they do but they will do it again upon request. Their response times are above average and always helpful.

You want features! CHECK! I find that the feature set not only is constantly growing but it seems to cover almost everything that a business could possibly want.

GREAT PRODUCT at a GREAT PRICE with GREAT SUPPORT!

GENT.ONE
United States
Time spent using app: About 2 years