Reviews (570)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

September 18, 2020

I used this app to help me with up selling. It was excellent and has made a difference to the average dollar value of a sale.

Chalop Clothing
Australia
About 1 year using the app
Identixweb Limited replied November 10, 2020

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

June 19, 2023

Manoj is the best customer support rep Ive dealt with. This is why till this day I still use icart. I recommend it for anyone looking to you a cart drawer that actually converts. 10 out of 10 in my opinion!

omniado
United States
12 months using the app
Identixweb Limited replied June 20, 2023

We appreciate your fantastic review, Junior.
It's wonderful to hear that our cart drawer has proven to be effective in converting customers.
Thank you for recommending iCart to others, and we're grateful for your perfect 10 out of 10 ratings!

June 18, 2020

I don't know how well will it work but this cart upsell seems promising. the support helped me with a few questions but besides that, it was super easy to create my upsells and choose when it will be shown (to what products).

Jasmin's Zodiac Charms
Israel
12 months using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Edited July 26, 2021

Great app and good service! Love this app! Every question I have asked is promptly answered. Thanks again for your help!

Duchesz of Saxeszburg
United States
12 months using the app
Identixweb Limited replied May 26, 2021

Yeahh our support is always there to help you...Thank you very much for your valuable feedback....❤️ You'll definitely fall in love with iCart as it start increasing your sales🥰🥰

February 18, 2022

icart is a very good shopping cart plugin, it helped me realize a shopping cart with a very nice sidebar, looking forward to it becoming more powerful

Aurlar
Hong Kong SAR
12 months using the app
Identixweb Limited replied February 20, 2022

Thank you so much for the review.😊
Best wishes to you from iCart team.🙌

October 4, 2022

The app is performing very well and achieve decent growth on our store sales. Highly recommended app.

Party Corner - BM Trading
United Arab Emirates
12 months using the app
Identixweb Limited replied October 6, 2022

Thank you so much for your review!!😍 Keep boosting your sales🚀🚀🚀

August 5, 2021

Every shop NEEDS this app. The Identix team has always been helpful and they are always upping their game with their apps. Worth every penny.

SEA BOSS 大海ボス
Singapore
12 months using the app
Identixweb Limited replied August 5, 2021

Woahh!! Thank you so much for your feedback!🙏🏻 We are always here to help you with your queries... 😊 😊

Best wishes to you from iDentixweb!!!🙌🏻🙌🏻🙌🏻

March 30, 2022

Manoj was extremely helpful with setting up my cart and answering all of my questions. I highly recommend this app.

NY JEWELRY GALORE
United States
11 months using the app
Identixweb Limited replied March 30, 2022

Thank you so much for the review!!😍 The support team is always there to help you with your queries... 🤗

March 31, 2023

We have used this app for several months now! It works wonderfully for my shop's needs. It's set it and forget it - which is fantastic for our automated workflow. It's also easy to get in touch with someone if needed, but we've rarely had to do so. So happy we found this app and will continue using it. and their customer support is fabulous.

Masculn
India
11 months using the app
Identixweb Limited replied April 4, 2023

Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

September 18, 2023

great design and great options. Customer service helped me straight away with my questions. Thank you

Emperor Caps
Germany
11 months using the app
Identixweb Limited replied September 21, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your great review. 😍🥰
➝ We are so happy 😊 to hear that you like 👍🏻 our design and options.
➝ We are glad 😊 that our customer service helped you straight away with your questions. 🙌🏻
➝ We always try to provide the best service to our customers and make them happy. ➝ We appreciate 👏🏻🙌🏻 your feedback and your support. 🎊🎉