Reviews (566)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

May 17, 2023

I was close to canceling my subscription of this app as a few things weren't working. I set up a call with the customer service consultant, Manoj, who worked through all of the issues, showed me great features and help me set up everything I needed. Looking forward to seeing how this app works in the right way for me. Thank you so much for you calm and patient assistance Manoj!

Mama Alles
South Africa
About 1 month using the app
Identixweb Limited replied May 19, 2023

Hey Catherine 👋🏻.
We greatly appreciate your decision to keep your subscription to this app and allow us the opportunity to assist you. 🙇🏼‍♂️🙇🏼‍♂️
Our support team is always prepared to assist valued customers such as yourself. Please feel free to reach out whenever you require any assistance.
We are delighted to be of service to you. 😍🥰

July 17, 2023

Fits all needs, from product upsells in cart and customizing the cart-page, customizing product upsells to gifts and all. real + is that the support is 10/10.

Gymshape
Sweden
About 1 month using the app
Identixweb Limited replied July 19, 2023

Thank you for the fantastic review! We are glad that our app meets all your needs and that our customer support has been exceptional (10/10). Your satisfaction is our priority!
If you have any more feedback or suggestions, please don't hesitate to reach out to us. We look forward to assisting you further and ensuring your continued satisfaction with our app.

October 20, 2021

awesome app! great customer services! awesome app! great customer services! awesome app! great customer services!

Separatec
China
About 1 month using the app
Identixweb Limited replied October 21, 2021

Thank you very much for your feedback, my friend!!

BOOST your AOV with iCart 🔥 Best Wishes to you from iDentixweb!!🥳

Edited November 3, 2021

This app is the bloodline of my store. Personally I think the cart is the heart of any online store. I used this app to create multiple upsells, free gifts, payment installments, and a gift card. It's not a one click magic button but the usability is straight forward. Don't forget to remove your "buy now" button from the product page unless you want customers to skip the cart and go straight to checkout. You don't want that. Customers have to pass through the cart to pick up their store offers before entering checkout. This app is for both the side cart and the full cart... side carts increase conversions. Manoj worked with me, live on zoom, to apply the app to its fullest. Manoj went the extra mile changing the color of the shopify "add to cart" button to match with the app's cart button giving a look and feel consistency within the store. Great experience with amazing folks!

Elite Comfy ™ Quick Discover Ltd.
Canada
30 days using the app
Identixweb Limited replied November 2, 2021

Wwwoooooaahhhhh!!!!!!!!!!!!!!!🔥🔥🔥
Thank you very much for writing such a detailed review! We are sooooooooo grateful for your words... 😍😍

Keep increasing your AOV and BOOST your sales with iCart🤑🤑🤑🤑

October 9, 2023

GOOD SAV. works well.

WYNDOM
Estonia
28 days using the app
Identixweb Limited replied October 19, 2023

Thank you 🙏🏻🙇🏼‍♂️ so much for your feedback 😍 and really appreciate your review of our app. 👏🏻🙌🏻

August 1, 2022

So far it seems to be working great! Customer service is great too! I really like the options for product recommendations!

Charlie Rae
United States
28 days using the app
Identixweb Limited replied August 3, 2022

Thank you so much for the feedback...😍😍

March 23, 2023

Love the flexibility of the app so far and fabulous support from the team. We had small rendering issues with implementation that have been fixed quickly.

Tidy Tot
United Kingdom
28 days using the app
Identixweb Limited replied March 23, 2023

Thank you 🙏🏻 so much Mike for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

November 22, 2021

Customer support is awesome. Very helpful. The app is amazing. I can use the upsell feature to increase the order value and improve my conversion rate.

Heathyoga
China
27 days using the app
Identixweb Limited replied November 23, 2021

Thank you so much for your review!!🤗 Keep upselling and cross-selling with iCart.. Boost your AOV🚀🚀🚀

August 16, 2021

Great app - has greatly increased upselling, looks professional, easy to set up with lots of customisation options, and very good service

The Bias Cut
United Kingdom
27 days using the app
Identixweb Limited replied August 16, 2021

Thank you so much for your feedback!🙏🏻 We are always here to help you with your queries... 😊

Best wishes to you from iDentixweb!!! BOOST your AOV...🙌🏻

January 20, 2022

I tried this app, and decided to book a call. I am so happy that I did! I had wonderful service from Manoj who was very detail-oriented and really took the time with me to make this app look perfect and perform perfectly to match my website. I had the app installed (prior to making the changes) and 2 upsell orders came in when it wasn't even set up properly! So, now I have great hopes for this app to perform well. The customer service-- highly recommend!!!

Alef Bet by Paula
United States
27 days using the app
Identixweb Limited replied January 20, 2022

Hey Alissa!! Thank you so much for your review... We are so grateful for your words! 🙏🙏🙏 Support team is always there to help you with your queries...🤗

Keep upselling with iCart and increase your AOV ✌ Best Wishes from iCart team🤞