Reviews (570)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

July 9, 2020

Pretty good so far. We're still in the setting up process so I'm not able to give a full review, yet, but the app seems to have many options and way better/customizable then other apps I tried out for the same purpose. Customer Service is fast and helpful. I'm positive, that it will be an improvement for our shop. :-)

www.laimer.bz
Italy
26 days using the app
Identixweb Limited replied April 2, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

November 17, 2022

Most versatile cart app I've seen which is why I've been using it and I'm very happy with the results it brings and the friction it reduces for our customers. Team is very responsive and helpful.

Sensei Touch
United States
26 days using the app
Identixweb Limited replied November 17, 2022

Thank you so much for your feedback!! 🤗

December 7, 2021

Very good app for adding free gift. Customer service is very good also for helping with any issues. I would recommend this app.

Rose London
United Kingdom
25 days using the app
Identixweb Limited replied December 7, 2021

Thank you very much for your review! Best wishes to you from iCart team...🤗

April 8, 2021

Fast and efficient customer support, we had some difficulty in correcting some details and they have been super quick in response and solution!

Geldis
Italy
25 days using the app
Identixweb Limited replied April 9, 2021

Thank you so much for your valuable review! Feel free to get in touch with us whenever you need help.

September 5, 2023

This app is truly impressive. The customer support is outstanding. I previously used Monster Cart Upsell and experienced long delays in resolving my issues, which cost me significantly. With iCart, I had a conversation with Mahoj who was outstandingly helpful and patient. He assisted me swiftly with all my concerns. I encountered a problem due to using the wide bundle, but they resolved it in no time...

Quebekado
Canada
24 days using the app
Identixweb Limited replied September 8, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your awesome review. 😍🥰
➝ We are sorry 😔 that you encountered a problem with the wide bundle, but we are glad that we resolved it in no time. 😎😎
➝ We appreciate 👏🏻 your feedback and your support. 🙌🏻
➝ We hope you enjoy using our app and we look forward to serving you again in the future. 🎊👍🏻👏🏻

Edited October 18, 2023

Support réactif !

SteelBodyPlus
France
Over 1 year using the app
Identixweb Limited replied May 2, 2022

Thank you so much for your feedback!🙏 Best wishes to you from the iCart team✌💙

We will try to meet your requirements in our future updates😊

October 17, 2023

This app provides great features and a support team also available on time.

ciglasses
Nigeria
24 days using the app
Identixweb Limited replied October 27, 2023

Thank you for your lovely review.
We're glad that you enjoy our app and its features.
We're also happy that you find our support team timely and helpful.

August 10, 2021

Excellent!! Binal was a great help in getting me all setup!!! Fanatastic customer service!!! I highly reccomend

Mora UK
United Kingdom
24 days using the app
Identixweb Limited replied August 10, 2021

Thank you very much for your feedback my friend.....🥰🥰 Increase your AOV with iCart!!!!❤️‍❤️‍🔥

Best Wishes to you from iDentixweb!!🥳🥳🥳🥳🥳

September 8, 2020

I like the design and how easy it integreates visually with our theme and shopify (both front-end and back-end).
It is possible to add some extra offers and messages and you can also set some rules for when you want these extra offers to show.
We've got 4 shopify stores and we are using this app in the 4 of them!
Support team is also very efficient ;)

Bijoux Indiscrets USA
Spain
24 days using the app
Identixweb Limited replied November 10, 2020

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

August 27, 2020

Very good!!
I used this app for a clearer cart and upsells. It is very easy to customise to make it look similar to your web.
At first, my website had a bug that wouldn't allow me to open the editor; communication with support team was really smooth, they found what the problem was (mine, not theirs) and gave me very easy instructions to fix it.

Bijoux Indiscrets España
Spain
24 days using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!