Reviews (570)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

December 13, 2022

Buena app y rapido servicio de soporte. Lo que añadiría es la posibilidad de limpiar el codigo una vez que la app no se este usando ya que el app realentece un poco la velocidad de carga y además nos ha pasado que aún desactivando un descuento la app lo seguía aplicando automáticamente. De todas formas el servicio siempre nos ayudo a solucionarlo, pero son cosas que si hubiera la posibilidad de limpiar el codigo desde algun botón esto no pasaría.

BY LIA
Spain
Over 1 year using the app
Identixweb Limited replied December 13, 2022

Thank you so much for your review, Patricio!!!😍

July 15, 2022

so far the best cart slider app i have seen (shame that shopify does not provide this by default). amazing support team, very proactive.

The Good Chic
United Arab Emirates
22 days using the app
Identixweb Limited replied July 18, 2022

Thank you so much for your feedback!!🙏🙏🙏

April 6, 2023

Great service! We connected with technical support and they were very professional and solved our technical issue. 100% recommended.

H2o® ❤ Sonoma Soft Seltzer | Unlocked by Science | The World's 1st Wine Infused Sparkling Beverage with Zero Alcohol - Sonoma, CA, 95452
United States
21 days using the app
Identixweb Limited replied April 6, 2023

Thank you 🙏🏻 so much Alex for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

May 26, 2021

A lifesaver in terms of customization and a very quick & helpful customer service. I highly recommend this app if you like to take your cart to the next level!

United-Doggos
Netherlands
20 days using the app
Identixweb Limited replied May 26, 2021

Woahh...Thank you very much for your valuable review....❤️ 🥰 Keep growinggg and keep upsellinggg with iCart 🔥🔥🔥🚀

February 9, 2022

This app is really helpful and you can get support whenever you want. I like this app and it is useful.

TapArt
United States
20 days using the app
Identixweb Limited replied February 9, 2022

Thank you so much for your review!!🤗 The support team is always there to help you with your queries. 😊

December 24, 2021

This app is very easy to use and has excellent customer service.
The customization settings are intuitive also, love it

UBSO Shopify Partner
France
20 days using the app
Identixweb Limited replied December 27, 2021

Thank you so much for your review! ❤❤❤

May 3, 2023

Very happy..

Great customer service a wonderful product.

This us a great upgrade to my shopping cart.

Sock Panda
United States
19 days using the app
Identixweb Limited replied May 3, 2023

Thank you 🙏🏻 so much Jonathan for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

November 18, 2022

This app is rock solid and the team is next level. Great response times, thorough communication. Professional all the way through. The app functionality is really superb. Well worth it for any store that wants to expand their cart experience.

Up Country Wholesale
United States
18 days using the app
Identixweb Limited replied November 21, 2022

Thank you 🙏🏻 very much for the review, Ward! We are happy to serve you our best in setting up the app. 😍 🥰

June 21, 2023

Hemadri from support is very helpful. Highly recommended app! My AOV has increased after using this up by 20%.

Luxmery
Cyprus
18 days using the app
Identixweb Limited replied June 22, 2023

We appreciate your positive feedback! 🙏🏻🙇🏼‍♂️🙏🏻🙇🏼‍♂️
Hemadri from our support team is truly exceptional. We're good to hear that you highly recommend our app and that it has resulted in a 20% increase in your Average Order Value (AOV).
Thank you 🙏🏻🙏🏻 for your support, and if you have any further questions or feedback, please let us know. 😊😍

Edited May 28, 2022

Way to few options to change the design of the cart. You can't even change the font in the drawer cart. Not possible to remove the field where you enter the discount codes in the drawer cart! It also doesn't work with Prestige theme. --------------------------------------------------------------------------
Update. After receiving help from the support team the cart now looks good and works as it's supposed to. The issues listed above still occurred however even though they now have been solved by the support team.

DermaTecc
Australia
Over 1 year using the app
Identixweb Limited replied May 26, 2022

Hello there, Sorry to hear about this and I apologize for the inconvenience you had with the app.
I have sent you an email regarding the solution to your problems so kindly check your inbox or SPAM folder for our solutions.