Reviews (5,735)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

March 13, 2024

Easy to use
Like it
Nice and uncomplicated

Finishing Touch Body Hair And Beauty Supplies
Australia
Over 2 years using the app
April 17, 2024

Excellent app for quick and immediate correspondance with customers! I recommend using this app.

Blakonik
United States
8 months using the app
January 31, 2024

I can't tell you how many sales I have saved with this app. It's mostly great, sometimes a little clunky. But at the end of the day, it's indispensable for us. We're all about the customer service, and folks are thrilled when they can get a quick autoreply, and then a real human to talk to. And the integration with the product catalog is fantastic.

Eureka Fabrics
United States
Over 4 years using the app
March 23, 2024

Good to instantly engage with customers.

Shady Brook Farm
United States
Almost 2 years using the app
April 17, 2024

Makes it easier to interact with potential clients

Reva Jewellery SG
Singapore
8 months using the app
March 27, 2024

very responsive and always willing to help

SHEA TERRA ORGANICS
United States
Over 1 year using the app
April 18, 2024

It’s fast and easy.

Quantus Life LLC
United States
7 months using the app
Edited July 10, 2024

Works well with our store and we have helped many customers with their answers that turn into sales

STOKES INTERNATIONAL
Canada
Over 4 years using the app
May 12, 2022

very good, I likte this app, this is the most convenienct I have used,pls go on and develop more useful app

AINFOX
United States
About 5 years using the app
February 21, 2024

its pretty straight forward

Cloud Nine Cake Centre
United Kingdom
Over 3 years using the app