Reviews (5,735)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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Shopify Inbox helps me to keep my customer conversations organized.
So far its been solid. Easy to use, good we can send photos/videos, and I love the phone app.
Good
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A simple yet powerful app has transformed my customer communication into a seamless and efficient experience.
very nice
the inbox system works well, not always connecting via safari but works faultlessly on chrome. great product .
I enjoy it very much, it helps me stay closer in touch with others and my customers, clients and people who offer their services it's great
No problems. Works as described.
I like being able to chat with customers about my product assortment and answer any questions they may have.
Hello Decor By Christine - The Online Shop, Thank you for the 5 star review!
I am so pleased you are finding the app easy to use so you can support your customers and efficiently run your business. I hope this is leading to some great interactions and more sales!
If you ever need any assistance with the app, or have further feedback and suggestions, feel free to contact our team directly at ping@shopify.com
Thanks again!
Ruby C.
Senior Support Specialist - Ping