Reviews (5,736)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

December 14, 2023

The app is easy to install and I can easily chat with store visitors.

PETPANT.COM
Canada
5 months using the app
May 19, 2024

quick and easy

JRFragrance
Australia
3 months using the app
January 2, 2024

EASY TO USE AND VERY HELPFUL WITH POTENTIAL CLIENTS

CST DESIGNS
United States
About 2 months using the app
May 9, 2024

ottimo davvero per i rapporti con i clienti

Outlet Parfums Store
Italy
7 months using the app
July 21, 2024

日本語入力の改行がおかしい

Grumpy Bike Shop
Japan
5 months using the app
Edited February 12, 2024

Very easy to learn and use

Dr. Sarah's Essentials
United States
About 1 year using the app
April 24, 2024

Easiest way to connect with customers and solve their queries

Jewellery Design Center
India
About 2 months using the app
December 30, 2023

Inbox sends notifications to my phone and that allows me to rapidly respond to customer questions and requests.

Dermamedics | Naturally Simple Skincare
United States
Almost 2 years using the app
December 26, 2023

makes live easier :)

DaHÄNGER Barkworx Inc.
United States
Over 2 years using the app
March 27, 2024

Great service to help customer's & conversions. Could be improved but great for what it has to offer

Loyal Origins
United States
5 months using the app