Reviews (5,736)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

February 13, 2024

Esta aplicação é muito prática, principalmente para o meu tipo de negócio, em que faço artigos personalizados. Os clientes que entram na minha loja muitas vezes têm duvidas de como podem encomendar algo que não está disponível para compra imediata e a Shopify Inbox, é fundamental porque é uma forma rápida de comunicarmos com os clientes. Recomendo

loja da mimoarte.com
Portugal
11 months using the app
May 28, 2024

Funciona bién, no se retrasan los mensajes, también te avisa por correo para que no se te pase ningún mensaje y permite comprtair imagenes.
Estamos satisfechos con sus funciones

GARÓS
Spain
13 days using the app
December 15, 2023

I love that I receive an email when anyone has messaged me and the inbox works efficiently and logically. It is easy to use, clear, simple and does the job. I have no hesitation in recommending it.

Bear Loves
United Kingdom
10 days using the app
May 29, 2024

Super Top!!!!!

ROBSHOP
Réunion
4 months using the app
April 8, 2024

Thank you for the chat system

H&S embroidery
United States
6 months using the app
March 13, 2024

Easy to use
Like it
Nice and uncomplicated

Finishing Touch Body Hair And Beauty Supplies
Australia
Over 2 years using the app
February 21, 2024

its pretty straight forward

Cloud Nine Cake Centre
United Kingdom
Over 3 years using the app
December 5, 2023

Great for responding to customer queries and staying on top of sales opportunities.

MunchDiddly's
Ireland
Almost 3 years using the app
January 16, 2024

Very useful and effective. Simple to set up and use.

Dynaplug-UK
United Kingdom
About 2 months using the app
April 1, 2024

Simple way to communicate with customers

Leather Lady NC
United States
18 days using the app