Reviews (5,735)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

April 22, 2024

Works as it should, and is very prompr.

CruzeKits.com
United States
3 months using the app
November 29, 2023

Awesome tool to provide and receive information with customers.

Grit with Grace
United States
About 1 month using the app
May 23, 2024

Es una aplicación muy interesante, actualmente estoy descubriendo.
Espero que en poco tiempo la domine totalmente.
Ahora estoy en una primera face

mora47
Spain
7 months using the app
February 20, 2024

User friendly on desktop or mobile

Mason’s Cloverdale Home Furnishings
Canada
About 2 years using the app
April 10, 2024

Easy and convenient

DelightfulNuggets LLC
United States
12 months using the app
January 31, 2024

Inbox is convenient and transparent to the end customer. A real bonus for our small business.

Kitty Korner Door
United States
About 1 month using the app
June 20, 2024

Excelente trato Y comunicación, He Conseguido Lo Que Estaba Buscando a Muy Buenos Precios,

LucarFashion
Venezuela
About 1 month using the app
January 31, 2024

Really easy to use, love it.

Winks Design Studio,LLC
United States
Almost 2 years using the app
Edited March 13, 2024

Best place to buy authentic and quality products

Mikologym
Hong Kong SAR
10 months using the app
February 13, 2024

Esta aplicação é muito prática, principalmente para o meu tipo de negócio, em que faço artigos personalizados. Os clientes que entram na minha loja muitas vezes têm duvidas de como podem encomendar algo que não está disponível para compra imediata e a Shopify Inbox, é fundamental porque é uma forma rápida de comunicarmos com os clientes. Recomendo

loja da mimoarte.com
Portugal
11 months using the app