Reviews (5,735)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

April 22, 2024

Cumple a la perfección con lo mínimo para mantenerse en contacto con los clientes. Quizás no es tan sofisticada, pero funciona bien, y tiene algunas opciones que permiten gestionar de buena forma los mensajes.

Proqip Store
Chile
Over 1 year using the app
May 20, 2024

Super !!!!

compraenpr
United States
About 1 year using the app
March 26, 2024

I like it, I wish it was in a noticeable position or brighter so I would notice the message to me sooner.

LaBron Perfume
United States
Over 2 years using the app
May 29, 2024

Great!

Aectra Romania
Romania
Over 2 years using the app
March 1, 2024

A customer could easily contact me and I could answer. It might lead to a sale.

Dionne Lister
Australia
29 days using the app
February 21, 2024

Works fine - but doesnt make any sense that it no multi language.

Shopify build it and Shopify build markets / Translate & Adapt.

NorthernLegacy
Denmark
4 months using the app
July 15, 2024

Bien, no me ha costado mucho configurarla

PARAFARMACIA SHOP
Spain
9 days using the app
May 11, 2024

Super

MADELEINE Accessoires Bijoux
France
Over 2 years using the app
April 12, 2024

I do like the way we can teach the Inbox how and what to respond in some situations.

Uniquely Thai Lao TV
United States
10 months using the app
April 8, 2024

Perfect for customer communication!

Houston Cannabis Club
United States
About 3 years using the app