Reviews (5,735)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

April 27, 2024

Very Smooth Experience

Two Moustaches Store
India
About 2 months using the app
March 12, 2024

I love it - it just like Gorgias but better and easier to use and free. It's one of my favorite apps

Wander + Lust Jewelry
United States
12 days using the app
January 31, 2024

I used the Shopify inbox for a while and I can say that it is very helpful and achieves the aim of it for anyone who uses it.

Unique Occasion
Canada
7 months using the app
April 26, 2024

Simple and very effective

Googro
South Africa
2 months using the app
May 2, 2024

Love it !

Brume window film
United Kingdom
Over 2 years using the app
February 3, 2024

This chat plug application is super awesome. Fantastic and it's FREE what else you need.

electrobotic.in
India
2 months using the app
June 24, 2024

good

fullshopping
United Kingdom
3 months using the app
June 25, 2024

Fogatti Official Store
United States
Over 1 year using the app
December 4, 2023

Very easy to use and helps me respond to customer inquiries on the go.

DatTeeBiz
United States
12 months using the app
February 16, 2024

Me permite entrar en contacto directamente con los visitantes de mi Tienda, y segun la configuracion que tengas en site, podrás filtrar de que país te contactan etc etc

Full-Stage.com
United States
8 months using the app