Shopify Inbox , 4,312 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing real-time customer communication, leading to improved service and increased sales. They value its seamless Shopify integration, mobile functionality, and direct chat product links. The Quick Replies and automated responses are praised for saving time. However, some merchants seek more customization, advanced features like AI integration, proactive messaging, and improved reporting. The app's reliability and Shopify's support are highly valued.
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This is a great app so far. Would love a way to bookmark, star, or prioritize open chats. As sometimes there is follow-up required with some questions. Also would love the ability to save/organize/tag chats.
Hey, there! I'm glad you're liking the app so far! Thanks for taking the time to leave a review and some suggestions. I can see how these can improve your workflow and make it more efficient, so I'll relay the suggestions to our development team. -Summer, Shopify Support
Excelente
Great for the store but there needs to be a way to view all inboxes when you have multiple stores.
nice tool for my store to cooperate with customers,
it works promptly and clear 24 and 7
thank you, Shopify team, for that!
The inbox is a worthwhile tool. It keeps me up to date and communicates accurately.
So far so good. Absolutely love this app and I think it's very crucial for any business as a way to give future and current customers an easier way to contact you.
so far all is good
just started with the app
excelente
Works great so far! Havent had any issues any issues and keeps me in contact with my customers. Enjoying the services offered by Shopify.
I like the app, because it's easy to use, and allows to connect directly with your clients. It's easier for them to ask about orders, and products, or to. solve a 1-min problem. It gives more credibility to the store, and thanks to the app, you can answer at every moment.
The only "error" I found, are the notifications: they get triggered again when I open the app, but it's not a big deal.