Reviews (5,736)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

May 11, 2024

Great To Experience

AS Collections
India
5 months using the app
April 3, 2024

Ça marche super bien, aucun problème. C'est super pratique pour mon entreprise et ça rajoute de la confiance à mes prospects et clients. Par contre, maintenant je fais mon site en plusieurs langues et les questions /réponses automatiques ne sont pas traduites avec l'application de traduction, seulement l'intro de la messagerie, ce qui est un peu dommage. Ça serait bien de trouver une solution à cela rapidement.

InMotion Planner
Canada
10 months using the app
January 9, 2024

Simple, Facile et Efiicace. Shopify Inbox nous avise lorsque une personne envoie un message sur le chat.

MISENCIL
Canada
6 months using the app
April 30, 2024

por que es una herramienta de optimización ideal para empresas

KARUKOS
Colombia
2 months using the app
January 16, 2024

The order number was at the side. That was great!

Oreck
United States
5 months using the app
December 29, 2023

They walk you through set up step by step and make it so easy. I highly recommend.

Lake RV
United States
About 1 month using the app
May 17, 2024

Talking to customers is so much faster and easier than using traditional email!

Green Tidings
United States
3 days using the app
May 15, 2024

C'est très pratique pour parler avec les clients et avoir des informations sur leur besoins directement

Shaperboost
France
5 months using the app
May 9, 2024

ottimo davvero per i rapporti con i clienti

Outlet Parfums Store
Italy
7 months using the app
December 17, 2023

Simple but powerful. Good user experience

Aito Nordic
Italy
4 months using the app