Reviews (5,656)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

April 14, 2024

good

Modam Bebek
Türkiye
4 months using the app
November 22, 2023

Nice app, integrates well with Shopify ( as one would expect ), quick install, free !, and easy to configure. It would be nice if there were more cusomisation options though - like assigning icon/ avatar to operator.

Best4Safety
United Kingdom
About 22 hours using the app
March 18, 2024

simple a comprendre

LES CRÉATIONS DE GRAZ
France
6 months using the app
November 27, 2023

Does what it is supposed to do.

Soul Expression Apparel
United States
6 months using the app
November 15, 2023

application très utile et fluide . Je recommande !

Boucles d’or paris
France
Over 1 year using the app
February 23, 2024

quick, easy to reply to even on mobile

Aquapac
United Kingdom
10 days using the app
January 9, 2024

Very easy !

Horse Plus
United States
Almost 2 years using the app
March 4, 2024

nice

UR SUGAR
Hong Kong SAR
7 months using the app
December 10, 2023

Easy to interact and answer customers questions.

FLP Fashion
United States
9 months using the app
January 30, 2024

great and easy to use

Pickle.co.uk
United Kingdom
5 months using the app