Shopify Inbox , 4,188 reviews

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.

October 20, 2023

Parfaite

nilabeautys.com
France
19 days using the app
October 17, 2023

Great

Athlete-champs
Netherlands
1 day using the app
April 20, 2024

bel app

HILAL STORE
Italy
November 25, 2023

リアルにお客様と会話ができる。ご注文予定の状況がわかる等の良い点たくさんあります。スマホでこのアプリを使うと、複数店舗の切り替えが、自動で行われるときもあれば、そうでもないとき、一旦ログアウトすること必要とされ、そこは使い勝手悪いです。

EVLIE
Japan
1 day using the app
September 24, 2023

excelente

Potencia tus curvas
Chile
4 months using the app
September 2, 2023

wqdjgqd

Skyex Suits
Australia
9 months using the app
September 28, 2023

la enciuentro buena en general

Spazio Bambini
Chile
2 months using the app
November 6, 2023

From a former Shopify employee:

Why does it keep logging me out? Why does it eat my messages before they are sent?

Stop spending time on AI and just get basics right.

Pioreactor
Canada
September 16, 2023

Funciona muy bien

Eitesur - El aceite de siempre
Spain
4 months using the app
September 15, 2023

Sehr gut, ich kann nur jedem empfehlen.

Ladenxl
Germany
4 months using the app