Reviews (5,114)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication, seamless integration, and mobile convenience. They value the "Quick Replies" feature for efficient customer service and the ability to offer products or discounts directly through chat. The automated responses and instant answers are seen as time-saving tools. Merchants also commend the app's ability to consolidate customer interactions, provide customer behavior insights, and prioritize conversations. The feature to send tracking updates and responses to missed chats directly to customers is also beneficial. The app is praised for enhancing customer service, improving sales, and providing a user-friendly interface.

November 27, 2023

helpful

Unleashed Customs
United States
Over 1 year using the app
January 31, 2024

A++++++++++

WaterWunderShop.com
Germany
6 months using the app
February 15, 2024

Tekee työnsä. Ei mitään hienouksia, mutta perusasiat toimii

Taika-korut
Finland
8 months using the app
November 27, 2023

very good

BertinyTech
Côte d’Ivoire
4 months using the app
November 11, 2023

good

babybazar.pk
Pakistan
Over 2 years using the app
November 24, 2023

L'application est super utile et très accessible. La cerise sur le gâteau, elle est gratuite.

Mc Fell
France
19 days using the app
November 29, 2023

nice app

ELAN Minimalist Goods
Romania
2 months using the app
January 8, 2024

It's helpful

OneWithNature
Ghana
10 months using the app
Edited April 15, 2024

tenemos algun problema con las estadisticas de seguimiento
llevamos mas de un mes sin encontrar una solucion para esto. por el resto bien

Rubio Monocoat Iberica
Spain
6 months using the app
December 29, 2023

great support

My Super Scooters
United States
About 1 month using the app