Shopify Inbox , 4,188 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.
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muy buena
Por ahora el funcionamiento es de 10. Estoy a la espera de poder educarla con IA, cuando se pueda, se tratará de la mejor aplicación para atención al cliente sin duda
En la prueba inicial estuvo bien. En las siguiente, haré una revisión con cualquier cliente. Gracias
Te permite una comunicación directa con tus clientes.
Is there a way to have it optional providing the name and email address to continue the chat? It might discourage people from starting a chat at all if they want to ask just a quick question.
Hi, thank you for your review. For context, the reason behind the email address requirement prior to chatting is to allow merchants to follow up with customers in case they leave the chat or store. I can totally understand your perspective however, so I'll be sure to pass along your thoughts to our internal development team. Thanks again! -Kimi, Shopify Support
Hervorragende App. Funktioniert auf allen Endgeräten und im Web 1A. Es ermöglicht eine direkte und schnell Kommunikation zum Kunden.
simples e facil de mexer
お客様の利用度が高いと思います。
Parou de funcionar em 2 lojas que tenho desde o dia 20.12.2023 falta de consideracao nao nos informar sobre isso! Nota 0!!!!