Reviews (5,500)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service and boosting sales through efficient communication tools. Key features like "Quick Replies" and automated responses are praised for reducing response times and improving customer interactions. The ability to view customer details such as cart contents and order history helps provide personalized service. Its seamless integration with Shopify and availability as a mobile app allow for convenient management of customer interactions from anywhere. Merchants appreciate the user-friendly setup, reliable performance, and supportive customer service team.
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I used this app and love corresponding with my customers who have questions, issues and or concerns. The best thing to come along since regular chat used this app for the first time to chat with customers and have delighted with the sales results. Try it, you'll like it.
I love this app. I've had many real time and other conversations with customers that have led to sales because of Shopify Inbox letting me know right away that a customer wants to communicate.
Good so far, I like that I can answer the chats and emails from my phone when I am not at the computer and the notification sound and icon make it obvious what kind of message it is.
The app is useful, and it does help with communicating with customers. However I can not say much more as my store is yet not busy.
it's easy for customer to get in touch with us & we can there & then communicate & assist them go thru our webstore smoothly.
La façon la plus simple d'entrer en contact avec les clients pendant qu'ils visitent la boutique.
Buena aplicación, nos ayuda a generar ventas
So far i have been very happy with Shopify for my shop. I would highly recommend to anyone thinking about launching an ecommerce site.
Hi Grower-X, thank you for the 5 star review and recommending Shopify Chat!
I'm so glad that you are happy with Shopify and would recommend ABC and the platform to entrepreneurs. If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
Shopify inbox has worked very well for my website, I love being able to quickly answer customer questions in a timely manner and this app has helped me do that! Thank you,
Kimberly
babciabitsandbobs.com
Good basic tool. Would be nice to have more features like what is in the Shopify Support teams chat.
Hello, there. Thank you for taking the time to leave a review for Shopify Inbox. We're glad to hear you like the app! If you would like to share specific feedback with our team, we'd be happy to have a chat with you and explore options for your needs. Feel free to reach out to our team here: https://shopify.link/WJna. -Rick, Shopify Support