Reviews (5,679)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

March 8, 2024

bien

CutCut.be
Belgium
Over 1 year using the app
May 15, 2024

通常のお問い合わせよりユーザが気軽に質問でき、購入に繋げやすくなりました。

Prime Skateboard
Japan
6 days using the app
February 28, 2024

FUNCIONA ESTUPENDAMENTE

Isabel Lamadrid
Spain
Almost 2 years using the app
November 30, 2023

easy to use

HombaleVerse
India
5 days using the app
November 22, 2023

Sencillo de utilizar y muy útil. Una forma sencilla de que contacten tus clientes y poder atenderles desde cualquier dispositivo.

Vardier
Spain
6 days using the app
February 26, 2024

Great app!

Birdesc
Canada
10 days using the app
February 7, 2024

il servizio Inbox funziona bene, pratico ed efficiente.

AudioFileShop
Italy
Over 2 years using the app
Edited May 28, 2024

Übersichtlich und hilft uns sehr mit unseren Kund*innen schnell in Kontakt zu treten.

DR. HÖHL’S
Germany
12 months using the app
December 12, 2023

einfach in der Handhabung, efficient, macht das was es versprichst -

Edelposten24
Germany
About 1 month using the app
Edited March 7, 2024

Me parece excelente, ayuda en la atención pronta del cliente

Xabono USA
United States
9 months using the app