Reviews (5,922)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer ...

April 18, 2022

I LOVVEEE this app!! Great way to stay in touch with my customer base and answer any questions they may have in a prompt manner...

Princess Vybez, LLC.
United States
About 2 years using the app
December 30, 2023

Its amazing

Missha Middle East
United Arab Emirates
About 2 years using the app
May 9, 2022

It's practical and is available on iPhone. Getting answers for our clients is a breeze with this app. You have the option to program a couple of common questions with their respective solutions. Sometimes, that's all that the customer wants. For example, make sure to include a question related to refunds. It seems that's a prevalent question among customers.

The Gaming Eagle
United States
About 2 years using the app
December 1, 2023

Works well!

UrbanEcoNook
India
About 2 years using the app
July 21, 2022

Shopify Inbox werkt perfect, heel fijn om via de telefoon onze klanten advies te geven via de chat functie :) Zeker een aanrader! Sexy groet, Madamejouet.com

MadameJouet.com
Netherlands
About 2 years using the app
July 15, 2022

Good app, very easy to use and install. the good part is mobile app is also available. I can also assign chats to different team members

Carbonado
India
About 2 years using the app
June 23, 2022

È una buona App abbastanza veloce e versatile, sarebbe forse solo da migliorare l'interfaccia di messaggistica.

Balancershop
Italy
About 2 years using the app
June 20, 2022

Atende perfeitamente ao que se propõe.
Ágil, rápida e fácil de operar.
Importante para o pronto atendimento ao cliente, proporcionando rápidas respostas.
Poderiam acrescentar um aviso sonoro.

My Chair
Portugal
About 2 years using the app
July 13, 2022

Easy to set up and use. We are using to respond to customer service and sales inquiry. Very impressed!

Fan Gear Nation
United States
About 2 years using the app
December 1, 2023

Easy to use.

Mini Fragrances
United States
About 2 years using the app