Reviews (5,852)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing customer service through real-time chat capabilities, including direct product and discount offers. Features like "Quick Replies" and automated responses save time and increase productivity. It integrates smoothly with Shopify for easy management of customer interactions and order updates, and its intuitive interface and reliable mobile version allow for effective on-the-go communication. Support experiences are generally positive.
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Good solution from shopify to handle most of the FAQ from customers.
At peak times, our storefront is so busy, we just can't answer the phone!
We refer our customers to the online chat feature of our Shopify Inbox so that we can get back to them with complete answers or they can access the instant answers in the Inbox.
Shopify Inbox is helpful. It makes it easy for the potential customer to ask questions about the product. You have a better chance of converting them and making the sale.
Ha sido un gran descubrimiento y me sigue sorprendiendo, agradezco que sean tan innovadores y apliquen su evolucion para beneficio de los usuarios
This app is really helpful and convenient! I can be out and about and receive messages and can answer right then and there.
Very easy to set up and configure. It had collected and preserved my business messages until I was able to access them. Now I can respond with ease and get an immediate response from my global suppliers and contractors.
I love that I can stay up to date and informed when my customers need me. Shopify Inbox keeps my customers calm until I can get to their questions and they enjoy the easy use too.
It's a very direct way to communicate with customers.
We are very happy with this app. It has been very useful.
We haven't used other apps and therefore we can't compare.
Nothing to add and therefore we give it a 5 stars.
We are very satisfied and view it as excellent, Turning it on has made a world of difference. we will make full use of this app. Thank you.