Reviews (6,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its seamless Shopify integration and user-friendly interface, enhancing customer interaction management directly from the admin dashboard. Features like automated responses, quick replies, and AI assistance boost efficiency and customer satisfaction. The mobile functionality and integration of customer order details within chats are also highlighted. Despite being free, it's especially effective for small businesses, with a supportive team aiding in maximizing ...
Refine
-
By rating
Very useful tool to provide online assistance to customers. More great improvements added all the time! Awesome.
Thank you for taking time to leave this review, and also provide this feedback suggestion. I will be passing this suggestion onto our dev team. Thank you! -Ivy, Shopify ...
So far so good. Works well and I'm happy with it.
Thank you.
I love getting notifications so I never miss an inquiry from a customer. The only thing is I don't know if it screens spam or bots.
Esta aplicação é muito prática, principalmente para o meu tipo de negócio, em que faço artigos personalizados. Os clientes que entram na minha loja muitas vezes têm duvidas de como podem encomendar algo que não está disponível para compra imediata e a Shopify Inbox, é fundamental porque é uma forma rápida de comunicarmos com os clientes. Recomendo
Atende perfeitamente ao que se propõe.
Ágil, rápida e fácil de operar.
Importante para o pronto atendimento ao cliente, proporcionando rápidas respostas.
Poderiam acrescentar um aviso sonoro.
great
Its free and better integrated than the alternative from Meta. So its a no brainer to at least try and see if it fits your needs. The android app is not amazing. And I wish it also had a windows app or better webapp where you could stay logged inn more permanently.
LOVE IT! I suggest all who want to engage customers timely and accurately use this app for their entire team!
Shopify inbox is wonderful. The client insights and communication options are second-to-none. In my opinion and personal experience as a solopreneur, if you're not using Shopify to run your product-based business - be it B2B or B2C - you're doing it wrong. Everything I've used on the platform to date is user-friendly and is constantly being refined. Their customer service is super helpful, ...
So far it seems pretty easy.