Reviews (4,679)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its quick response capabilities and seamless Shopify integration, enhancing customer service efficiency. They value the AI-powered reply suggestions, automated responses, and real-time access to customer profiles and cart contents. The intuitive interface, ability to send product links and coupons directly in chats, and mobile management capabilities are also highlighted. Its cost-effectiveness and reliable performance are major advantages.

January 31, 2024

Great for allowing potential buyers to ask the questions at point of sale allowing them to finalise their decision making process at a time when they are most likely to make a purchase.

Digital Bird Motion Control
United Kingdom
2 months using the app
June 7, 2022

so far i love it, its efficient and quick. it gives a more personal feel on my website, and i love having a quick way for my customer to reach me :)

Lethe Intimates
Greece
2 months using the app
April 11, 2024

Very useful, highly recomended it

Chora Barefoot Luxury Living
Greece
2 months using the app
Edited December 28, 2023

recomand

Novalia.ro
Romania
2 months using the app
September 28, 2023

la enciuentro buena en general

Spazio Bambini
Chile
2 months using the app
Edited November 24, 2022

This is the BEST APP that shopify have ever built and works without any issue. If it also has live typing insights and the pages that the website user have visited, this would be an even more great app. Please try to bring those two features, most importantly the feature to view what pages the viewer visited!!

Robin Ruth
Germany
2 months using the app
March 4, 2024

YOU NEED A BUTTON OR OPTION TO ALLOW TO CLOSE ALL OPEN CONVERSATIONS OR OLD MESSAGES

Datsun Garage
United States
Over 2 years using the app
December 24, 2023

1. 建议可以打标,比如不同颜色,对于有些客户信息,可以根据打标来进行先后处理。
2. 可以有文件夹,比如关于退货相关询问,可以转移到退货文件夹,关于操作,可以转移到操作的文件夹;
以上,谢谢

MONOCARBON
China
2 months using the app
June 28, 2022

Me gusta mucho su desempeño en IOs, facilita mucho la comunicación con los clientes y es casi como usar Whatsapp

maceton.com.mx
Mexico
2 months using the app
July 27, 2024

sin duda

Zapateria CORRECAMINOS_Foryou
Spain
About 1 year using the app