Reviews (4,711)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time chat feature, which enhances customer service and satisfaction. Its user-friendly interface integrates seamlessly with Shopify, accessible on both desktop and mobile. AI-driven features like automated responses save time and boost productivity. The app is free, offering cost-effective communication solutions with customizable quick replies and customer detail tracking, leading to increased conversion rates and sales.

Edited January 20, 2024

me ha encantado oooo

3PUNTOS
Colombia
About 2 months using the app
March 13, 2024

Rigtig god app som er dejlig simpel at navigere rundt i. kan helt klart anbefales.

Offgridconnection
Denmark
About 2 months using the app
December 1, 2023

Super gut, einfach zu nutzen und funktioniert einwandfrei und wird bei mir schon von vielen Kunden genutzt :)

vonSUSI
Germany
About 2 months using the app
April 3, 2022

I have been using this for the past month or so. I haven't had a lot of traffic, but the few interactions have been helpful and and some have led to sales from "unsure" customers.

Albaco Collectibles
United States
About 2 months using the app
September 6, 2022

Notifications are timely and easy to address on my phone or the computer. The auto-answers option is awesome.

Pleats and Stitches
United States
About 2 months using the app
April 24, 2024

Easiest way to connect with customers and solve their queries

Jewellery Design Center
India
About 2 months using the app
October 12, 2022

Cumple con su función, la conexion con los canales sociales es excelente y las herramientas para contestar son las esenciales. Echamos en falta que sea más como un CRM con un funnel, poder agregar las redes sociales dentro de un contacto, estadísticas de los agentes y conexión con las compras de los clientes desde redes sociales.

Be Meow
Mexico
Over 2 years using the app
May 16, 2022

Todo genial! La verdad es que funciona de maravilla y se integra a todos los canales de venta. MUY RECOMENDABLE. El único problema es que, los correos de notificación no se pueden desactivar y se mandan a todos los empleados de la tienda. ¿Alguien le pasa lo mismo? Por todo lo demás, excelente.

OcCre
Spain
About 2 months using the app
March 16, 2024

Simple to use

Jomin Furniture - Hertfordshire
United Kingdom
About 2 months using the app
June 5, 2024

la experiencia a sido buena y fácil de gestionar

Yane's Home
Spain
About 2 months using the app