Reviews (5,854)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer service through real-time chat capabilities, including direct product and discount offers. Features like "Quick Replies" and automated responses save time and increase productivity. It integrates smoothly with Shopify for easy management of customer interactions and order updates, and its intuitive interface and reliable mobile version allow for effective on-the-go communication. Support experiences are generally positive.

November 11, 2023

I find the Shopify Inbox to work perfectly in my store. As soon as a customer has a question and sends me a message I am notified right away and can reply quickly.

Extinction Level Event
United States
About 1 year using the app
November 6, 2023

Es ist perfekt! Einfach, intuitiv und schnell.

Heldenglück
Germany
About 1 year using the app
May 8, 2024

This makes it very easy to interact with the customers, and getting the email notifications to our phones makes it more convenient.

Forsters Finery
Canada
3 months using the app
February 6, 2024

This app helps convert sales

Stack-Light.com
United States
About 1 year using the app
July 29, 2022

good awesome , good awesome, good awesome,good awesome,good awesome,good awesome,good awesome,good awesome,good awesome

Fashion Highlands
India
About 1 year using the app
August 14, 2023

So far so good. I like that you can use custom replies to assist the customers beforehand. It also keeps a record of the customer's information which is nice.

4EverGifts
United States
About 1 year using the app
January 9, 2024

its easy and it works.
Lord knows how much work it has answered.
I won't consider a different one!

Healthy Energetics
United States
About 1 year using the app
Edited January 7, 2024

Love this app, very accurate and convenient to keep all the customers messages in one place. Thank you

Thingsy
Canada
About 1 year using the app
March 8, 2022

I like this Shopify app. I can communicate quickly with customers and each communication results in a sale.

The Village Nosh
United States
About 1 year using the app
July 26, 2022

Genial que sea más que un chat. Me gustó que se puede vender a través de esta aplicación y que las conversaciones quedan cerradas o abiertas. Las respuestas automáticas es lejos lo que mis clientes y no clientes usan :)

cafe2d6
Chile
About 1 year using the app