Reviews (5,656)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

December 13, 2023

とても動作が軽くて使い勝手は良い。スレッドのオープン、クローズの操作でグリーンの円にチェックを入れるUIはややわかりづらい。

セレクトショップ モードアラカルト
Japan
5 months using the app
March 21, 2024

非常全面的教学指导

Genleck
China
About 1 month using the app
March 2, 2024

çok iyi

EvoSkin™ Beauty
Türkiye
About 2 months using the app
December 5, 2023

繁忙期にに導入しましたが、非常に便利です。問い合わせ担当が新入社員に任せており、問い合わせがパンク寸前でしたが、簡易的な発想やサイズ問い合わせなどを設定したところ、メール問い合わせが減りShopify Inboxに全て集約されたので非常に助かりました。

SHOW & TELL オンラインストア
Japan
13 days using the app
January 8, 2024

i like

lovelydog
Italy
4 months using the app
February 22, 2024

应用界面简洁。回复消息容易。

eOnline supermarket
Hong Kong SAR
2 months using the app
December 12, 2023

tres bien

rihamesquotes
France
4 months using the app
December 17, 2023

Service gratuit et de qualité. je recommande !

Instant Joy
France
3 days using the app
November 22, 2023

Todo ok!

Humpier
Spain
4 months using the app
February 26, 2024

execelente :3

Productos Naturales
Colombia
About 2 months using the app