Reviews (5,780)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time communication capabilities, enhancing customer service and engagement. Its seamless integration with Shopify, user-friendly interface, quick replies, automated responses, and direct product offerings through chat boost efficiency and sales. The mobile app and multi-device support allow for on-the-go management. Customization options and spam detection are also appreciated for creating a personalized and secure user experience.
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So far i have been very happy with Shopify for my shop. I would highly recommend to anyone thinking about launching an ecommerce site.
Hi Grower-X, thank you for the 5 star review and recommending Shopify Chat!
I'm so glad that you are happy with Shopify and would recommend ABC and the platform to entrepreneurs. If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
The app works great and keeps me in touch with customers, 5 stars from me.
Recommend to anyone. Mick from Nu Me Health ltd.
Love it. Great way to stay in touch with clients regarding any problem. Thank you.
I like this app. I've connected my cell phone and can trust that if a customer has a question I will be able to respond to it right away.
Incredible app! A must-have for every business. It's incredible how it gets leads every day, the mobile app is excellent too.
Thank you so much for your feedback, I am glad to hear the app is working out well for you! -Ivy, Shopify Support
The app works well, however it would be much better if there were scheduled times it was On or Off for when we cannot respond.
Hello Science Supplements - The Equine Nutrition Specialists, thank you for the review and feedback.
We understand how important the hours of availability feature is for transparency with customers. While it is possible for iOS users to set up Chat Hours Availability for Shopify Ping, we are hoping to have this feature available to Android users in the coming months.
As always, keep Shopify Ping app up to date for all of the latest releases and bug fixes. If you ever need any help with Shopify Ping or Apple Business Chat or Shopify Chat, get in touch with our fabulous customer service team at ping@shopify.com
All the best to your future success!
Kind regards,
Ruby C.
Senior Support Specialist - Ping
Update: This app has really increased our store's response times to customers as well as helped increase sales conversion. Just 1 simple quick response has led to some great sales. Thanks Shopify!
Sorry that it took me so long to switch to Shopify Inbox from my old chat provider. The features are very valuable and the customer information really helps you tailor the customer's experience. One of the best apps that I've used on Shopify. Thanks for building this app.
Great tool to have. Thanks.
Nice!!! Handful.
excelente por el momento