Reviews (6,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.
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Very good way to have communication with our clients. The way to send emails to our clients would be missing, since we pay for our own domain and I do not have that option
great value for money. I will use it for some time to come. I like the way it connects to other providers.
Paul from Mattress Micks gives thumps up to this App, I find it very helpful when chatting with customers, sending them products and of course discounts.
I like how it integrates with my shop and my email.
alles gut
Easy service to use and makes customers feel appreciated. Thanks
We need a feature where we can save the chat logs to email to customers who request it.
Übersichtliches Tool
Te llegan en el momento las notificaciones.
We would like to be able to send videos on this
But the shortcut key settings here, can you reply automatically?
Thank you for writing your review and for sharing your feedback with us here. It is possible to set up a variety of automated messages in Shopify Inbox, including first reply and quick reply messages. You can read more about them here: https://bit.ly/3SzWriP
In terms of adding videos in your Inbox messages, this is not yet possible but I can see why this would be beneficial. I'll be sure to pass your suggestion onto our development team. -Victor, Shopify Support