Reviews (5,691)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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Shopify Inbox werkt perfect, heel fijn om via de telefoon onze klanten advies te geven via de chat functie :) Zeker een aanrader! Sexy groet, Madamejouet.com
This experience was good. I was able to communicate with my customer in a timely manner, answer her questions and make a sale.
Hey, there! Thank you for taking the time and sharing this feedback with us! While you can enable the notification sounds on your device for mobile notification reminders (https://bit.ly/36B0EAt), we can see how it would be beneficial to have sound alerts for new messages and we'd be happy to pass your suggestion along to our development team. Cheers! -Elias, Shopify Support
Good app, very easy to use and install. the good part is mobile app is also available. I can also assign chats to different team members
Szuper!
È una buona App abbastanza veloce e versatile, sarebbe forse solo da migliorare l'interfaccia di messaggistica.
Fantastica chat !
I love Shopify Inbox - it's a valuable tool for my business. I've turned many inquiries into sales because it's so instant.
Atende perfeitamente ao que se propõe.
Ágil, rápida e fácil de operar.
Importante para o pronto atendimento ao cliente, proporcionando rápidas respostas.
Poderiam acrescentar um aviso sonoro.
Easy to set up and use. We are using to respond to customer service and sales inquiry. Very impressed!
We use this app to help with customers to contact us right away while still shopping. Very helpful, we love it!