Reviews (5,691)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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BullyChews.com thinks this is an awesome App! Allows us to keep in contact with the buyer, walk them through any questions they may have about our Power Chewing Dog Toys and Real Treats!
Great app! I could respond to my website visitors promptly. I like the Quick Replies feature. Visitors turn into customers easily.
So Far so good
I have found the Shopify inbox to be very helpful to get back to customers when they are on my website and have questions that will help them with their purchase options. Even if I miss them at the time they are on the chat, I can always respond thru email.
Works well, fast notifications and great product according to me
So far, the chat function has been a life saver. For my business, customers asking questions easily is an important factor and this chat function has made it even easier.
It is very useful to us to create relationships between business and customers, it is very easy to use it.
Great app that is simple to use. Great integration with Shopify. Perfect for anyone who is just starting out on Shopify. Highly recommended.
I used this app and love corresponding with my customers who have questions, issues and or concerns. The best thing to come along since regular chat used this app for the first time to chat with customers and have delighted with the sales results. Try it, you'll like it.
Good so far, I like that I can answer the chats and emails from my phone when I am not at the computer and the notification sound and icon make it obvious what kind of message it is.