Reviews (5,691)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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Excellent way to communicate with clients.
Greatt
excelente por el momento
Per me è bello questo app. Ottimo, facile da gestire Nulla da aggingere............................................
We like this app, although we use Chrome and when we have a message I have to wait for the mail program to catch up to know about it. I've been through the steps to allow the indicator to no avail. If not for that it would be five stars.
**UPDATE**
This app is performing much better and not only does it inform me when I have a message, but it continues to remind me until it is answered. Way to improve and app!
Thank you for writing your review and I'm glad to hear that you've liked using Shopify Inbox thus far. With regards to your notifications, I can appreciate the frustration in not receiving them immediately and I will be sure to pass your feedback onto our app development team for them to review. -Victor, Shopify Support
It is a nice app and I am happy and thankful to use it. The minimum one hundred words for a review would be the only thing I could say needs improvement.
I am using this app since long time and it is very user friendly and easy to chat with customers. The best part is easy to assign the chat to different staffs, cool colors and design. Very recommended.
What a nice surprise - it's beyond useful and will undoubtedly replace/combine a number of apps and portals we've used up to now.
Det spiller bare!
love it very useful and easy. Clients can contact us very fast for all questions or concernes. We can even keep the conversation. love it.