Reviews (6,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.
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good app. easy to use and working with my team. shopify should build more free app for user like this
Love shopify!
Easy and efficient way to enhance client experience.
Awesome tool to provide and receive information with customers.
I love how this app instantly alerts me that I've received messages from my social media. Excellent app. Only draw back is that you can't see any attachments that someone sends you but not a big deal. They still get 5 stars!
efficace et fonctionnelle
I use this app to respond to customers query in real time. Its is good for my business as it helps me to respond quickly to queries.
Very easy to use for beginner and expert level computer users. I just installed so I will come back for a follow-up review. I like that this had very few steps as the app and site worked together in the background to limit how much I had to figure things out which is great for a business owner of two different businesses always on the go.
Hi Breeeazy Love Shop, thanks for taking the time to leave a detailed review!
I'm so glad to hear that you found Shopify Chat easy to install and use! There is a great Shopify blog post on the benefits and best uses of chats. I recommend giving this a read.
https://www.shopifycompass.com/tutorials/building-relationships-and-driving-sales-through-live-chat
All the best to your success! Get in touch if you need anything else. Our team can be reached at ping@shopify.com
Thanks again,
Ruby C.
Senior Support Specialist - Ping
El chat funciona muy bien
Never had any issues with this app at all. Does exactly what it is supposed to, and is easy to use. I haven't had any complaints from customers trying to chat either.