Reviews (6,083)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.
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Never had any issues with this app at all. Does exactly what it is supposed to, and is easy to use. I haven't had any complaints from customers trying to chat either.
This app is very convenient, I like the instant answers that chat to customers automatically while I am away. Thank you developers for this great app.
efficace et fonctionnelle
El chat funciona muy bien
I used this app several times to communicate with customers. It is very helpful and user friendly. The only thing that is irritating is that I constantly receive spam messages from advertisers which I must delete to keep my inbox from filling up with unwanted spam.
Thank you for writing your review and I am sorry to hear that you've received numerous spam messages through Shopify Inbox as I know it can be a real frustration. I'm happy to report that the latest version of the app now allows merchants to block users from contacting you, so you can use this function to block any spam messages you receive moving forward.
If don't yet see this option within Shopify Inbox, please update the app through either the iOS App Store or the Google Play Store, depending on your device. -Victor, Shopify Support
Great amp to communicate with customers or prospects
I just started, but i like it, easy to use, Im glad i found this feature, i hope to turn questioners to buyers :)
it's good
We like the app for our business as it gives us one the features the big fancy companies have for a smaller business like us.
I love this app. It allows me to respond to customers as soon as possible, easily share product links with them, see the items on their cart and provide better customer service.