Reviews (6,083)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.

Edited October 18, 2024

This is a fantastic app, and has led to multiple sales due to prompt customer service. The distinctive sound the app makes when I get a message is easy to hear, and it's a very easy chatting platform to use. I love it!

Sparrow Handmade
Canada
About 1 year using the app
February 12, 2024

very Good!!!!

Trendy Fitness
United States
About 1 year using the app
January 17, 2024

good

HOIANN
Canada
About 1 year using the app
July 1, 2022

É ótimo centralizar comunicações pelo Shopify Inbox e ter acesso rápido aos links dos produtos, cupons etc. Para melhorar, uma integração com o WhatsApp seria perfeita!

Lúcida Letra
Brazil
About 1 year using the app
August 7, 2023

É uma ferramenta simples que funciona bem, você pode adicionar respostas rápidas, descontos, produtos etc, o que ajuda a converter o cliente ao vivo.

Leevero
Brazil
About 1 year using the app
January 16, 2023

It is a very good tool to have to further your providing service and building relationships with potential customers.
They system is simple and true to the function and purpose.
Highly recommend.

BRB Pets
Canada
About 1 year using the app
September 21, 2022

Works well and receive questions from customers fast. Love the automatic Q&As. Other then that, wish scammers wouldn't message us, but I guess that can't be helped.

Tabby Cat Coffee Company
United States
About 1 year using the app
January 3, 2024

Very effective and easy to use

Gem Bazaar Jewellery
United Kingdom
About 1 year using the app
December 14, 2023

Works well for responding to questions.

The Perfect Stool
United States
About 1 year using the app
January 18, 2023

Love this App! Brings me communication from all my other apps to one location. Helps me to keep track of conversations across all my marketing outlets and quickly respond to my cusotmers. only downfall is i get messages all the time. this app does not abide by my store hours

April’s Discount Gallery
United States
About 1 year using the app