Reviews (6,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.
Refine
-
By rating
its easy and it works.
Lord knows how much work it has answered.
I won't consider a different one!
I used this app to answer online queries from my customers and it help me to help them quickly and redirect but to website to purchase the item they are after or to give information on a particular product they are looking at
Excellent Tool
I will recommend because its free and it helps getting in personal touch with the customer.
Fantastic and free. Just what I was looking for to engage online customers. Customers use it as a first point of contact so it as a degree of certainty for their purchase.
best chat app. fast and simple, really all you need i would recommend it over any other and integrates well
Hello AMNEA, thanks for fantastic review!
I'm so glad you find Shopify Chat easy to use and that you would recommend it. I hope this leads to increased conversations and conversions.
All the best to you,
Ruby C.
Senior Support Specialist - Ping
I used this app very useful for client chat and know about my products. Its very useful for my business.
very Good!!!!
good
This is a fantastic app, and has led to multiple sales due to prompt customer service. The distinctive sound the app makes when I get a message is easy to hear, and it's a very easy chatting platform to use. I love it!