Reviews (5,692)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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We are very happy with this app. It has been very useful.
We haven't used other apps and therefore we can't compare.
Nothing to add and therefore we give it a 5 stars.
We are very satisfied and view it as excellent, Turning it on has made a world of difference. we will make full use of this app. Thank you.
Je suis vraiment impressionné par l'outil "Inbox" ! Il facilite grandement la gestion de mes messages et de ma correspondance électronique. Son interface conviviale et ses fonctionnalités intuitives m'ont permis de gagner du temps et de rester organisé. C'est un outil incroyablement pratique pour rester en contact avec mes contacts professionnels et personnels. Bravo à l'équipe qui l'a développé !"
I use this app to consolidate all enquiries about our product (ex. email) It makes it easy to talk to customers directly and in a timely mannner.
Very Nice app. It is totally free and is highly valuable. Thanks Shopify for this awesome app and I highly recommend it.
Die Kunden nehmen es wirklich gut auf und wir haben dadurch auch schon die ersten Produkte verkauft.
Super Easy, so kann es weitergehen ;-)
Brilliant except kit used to help me. I would like some more help to enhance my sales please. I am learning as I use it but need someone to help me
Hey, there. Thanks so much for writing a review! If you'd like to learn more about how Shopify Inbox can help you with customer conversations and increase your sales, then we've got a detailed guide on that right over here: https://bit.ly/3tVRI0N.
That being said, if you need more help with enhancing your sales using Shopify Inbox, then we'd be happy to further assist you via callback, live chat, or email. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers! -Elias, Shopify Support
Ótima forma de ter um contato ao vivo com meus clientes e retirar dúvidas no momento de uma possível compra.
I use this app to keep in touch with more customers while being on the Go as a Busy Mom Wife and Entrepreneur
Es una aplicación muy fácil de instalar, se puede modificar en base a lo que cada uno requiera en su pagina.
Hi sweetbitesmexico, Thanks for the 5 star review!
So glad to hear that you found the app easy to install and set up. If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Thanks again,
Ruby C.
Senior Support Specialist - Ping