Reviews (5,692)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
Refine
-
By rating
Aplicação muito útil quer para o nós, quer para os clientes, permitindo-nos responder de forma pronta a qualquer questão sobre produtos e aumentando a possibilidade de efetuar vendas.
its incredible to use and so easy, makes business so much easy and my accounts manager Genisus was amazing.
Adding the chat feature to my site resulted in an immediate increase in sales! I think it adds a lot to the trust factor for customers when visiting a site they've never heard of before
great for me /no problem it does the job and seems to be usefull, have to use it a little longer :)
been using this app for months now on our website, and the app as well, no complaints, does what it supposed to :) recommended for faster communication with potential customers
The app is very easy to use and serves my purpose well. It is easy to reply back to customers and would recommend it.
Thanks so much for your valuable feedback, I am happy to hear it's working well for you! -Ivy, Shopify Support
I appreciate being able to immediately see and respond to customers if we're busy.
I like the app. It allows me to converse with my potential customers easily. I can get an idea as to what they desire and can fulfill that desire. Makes me more confident as an Entrepreneur. LOVE IT!
Buena aplicación, nos ayuda a generar ventas
Muito bom, Me ajudou muito!