Reviews (6,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.
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This app has been amazing for help us communicate with our customers and site visitors. We are so happy to be able to help them through this app. It's easy to use, connects to our Facebook messenger and works super smoothly.
Hello Arvada Craft Fair, what a wonderful review, thank you!
I am so pleased you are finding the app smooth and easy to use. I hope this is leading to some great interactions and more sales!
If you ever need any assistance with the app, or have further feedback and suggestions, feel free to contact our team directly at ping@shopify.com
Warm regards,
Veronica N.
Senior Support Specialist - Ping
Hervorragende App. Funktioniert auf allen Endgeräten und im Web 1A. Es ermöglicht eine direkte und schnell Kommunikation zum Kunden.
really good app
I love the interaction made with clients. Totally recommend!
Seems to be great so far!
Thank you very much Shopify for developing such an app. Facebook Messenger, Instagram Direct Message and all the messages that come to the chat box I have added to my website are at hand thanks to the same mobile app. I can also assign team members. Thus, the appropriate team worker writes the answer. I couldn't believe it when I saw it. Seriously, I said this is a free app :) I would definitely recommend it.
So far so good. The app is generating sales and very happy with how it is performing. It was easy to set up too.
It is fun to have my messages just pop up where my eyes are all day. It's enjoyable to have my messages appear where I'm looking all day.
Buena aplicación para tener un servicio de atención al cliente en el mismo momento y en tiempo real.
einfach in der Handhabung, efficient, macht das was es versprichst -