Reviews (5,692)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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We are using this app and it's very helpful as it centralise all our social media communications in one place. Just amazing. Keep the good work.
hope that in the future INBOX, buyers can also send pictures, so that communication is smoother between us and buyers. waiting for the update. Thank you
Thank you very much for writing your review and I am glad to see that you've had a positive experience using Shopify Inbox so far. In terms of being able to send and receive images from customers, this is something lots of merchants have requested and I hope that we can accomodate this in future. I will be sure to pass your feedback onto our development team for their consideration. -Victor, Shopify Support
impeccable, facile de retrouver tous les messages au même endroit ! gain de temps assuré, je recommande !
Love this app, can't wait to see if they add in more integrations like, "SMS conversations" from Klaviyo and Recharge!!
Muito bom, vejo grandes aperfeiçoamentos nos últimos tempos. Sugiro uma integração com o Slack ou abrir a API para integrações.
Love this app and it is the exact type of chat we are looking for to get connect with our customer 24/7.
I made a test question and return message and this app responded immediately. This is going to be one of my favorite apps!
Intergrates well with shopify and centralizes a lot of social media platform messages within the shopify backend.
Ottimo, migliora la relazione con i prospect e li rende più vicini all'azienda. Usavo una app differente ma ora uso solo shopify
It works flawless, good tool for interacting with your customers. :)