Reviews (5,692)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

September 21, 2023

Awesome

Leahs Closet Boutique
United States
Over 1 year using the app
Edited December 2, 2023

I love the chat feature! It really helps to convert sales and I feel that it helps my customers to feel that they can trust that my tiny little business is legit and trustworthy and that it gives them confidence that they won't get scammed.

Little Turtle Hawaii
United States
Over 1 year using the app
November 10, 2022

I use this app to communicate with my customers and its a great tool to have, especially when you're always on the go.

Lux 47 Co.
United States
Over 1 year using the app
January 11, 2023

I love this app, Its so easy to use and very convenient!! I also appreciate it for being a useful resourceful help for others as well

Jocelyns Beautiful Styles
United States
Over 1 year using the app
April 11, 2022

Gosto bastante desta app, e se procuram uma app gratuita para adicionar um chat ao vosso site, esta app é a correta. Em termos de melhorias acho que no futuro seria interessante podermos customizar a aparência do chat por exemplo quando estamos off da loja. Obrigada :)

THE 31 NUMBER
Portugal
Over 1 year using the app
November 6, 2023

so very easy to use

Wooden Floors UK
United Kingdom
Over 1 year using the app
October 21, 2023

Good. Notification could be louder.

heartandsouldesigns
United States
Over 1 year using the app
October 6, 2022

Working well, it's nice to have contact with the clients. Look forward to using it more,Working well, it's nice to have contact with the clients. Look forward to using it more

The Artful Trout
New Zealand
Over 1 year using the app
April 14, 2022

I love the app, and will continue too use it. I Weill let why other friends that have a com store know about it as well

VettLee Collection
United States
Over 1 year using the app
June 24, 2022

great app....................i recommended.......this is perfect application.................good luck

Simply Trendy Things
United Kingdom
Over 1 year using the app