Reviews (6,083)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.

September 25, 2023

It makes me work in an easier way, very convenient.

AirsoftEra
Hong Kong SAR
About 1 year using the app
June 8, 2022

Ich mag, dass alles so schnell und einfach funktioniert, alles ist sauber und gut geordnet. Was ich mir sehr an Shopify Nachrichten wünsche ist, dass die Nachrichten nicht Versendet werden wenn man auf Enter drückt, sondern dass man dafür auf einen Knopf drücken muss, das wäre einen Super Update.

magita.de
Germany
About 1 year using the app
July 20, 2022

Pretty good for a free app. I like how it shows notifications on my phone as well, so I can reply my customers wherever I am. Thanks for a great app! :)

Eco Shop
New Zealand
About 1 year using the app
June 10, 2022

Everything works great, and that is the most important thing to me. Correspondence with customers is easy with this app.

PepperOCspray - PHS
Croatia
About 1 year using the app
October 7, 2022

Love this app!! It helps me interact with my customers quickly and to share products and promotions with them with a simple clickable link.

Argos Fragrances
United States
About 1 year using the app
August 19, 2019

Perfect! Must need the edit language, and nice to have auto message which can be edit by user. Good working, waiting for updates.

YeniOyuncaklar.com
Türkiye
About 1 year using the app
November 7, 2022

Me encanta el chat de Shopify, lo tengo descargado en el móvil y así siempre puedo contestar a mis clientes.

Bracomonte Equestrian
Spain
About 1 year using the app
July 14, 2022

very helpful and easy to have conversation with my customers on the go. So glad I have this it help me to capture a lot of sale.

Tammie's Kollection
United States
About 1 year using the app
January 14, 2023

Great experience using this app. Easy to keep track of and communicate with our customers. Definitely recommend it.

Adiva Naturals
United States
About 1 year using the app
November 27, 2023

Det er viktig for oss at Chat fungerer

Galleri EKG AS
Norway
About 1 year using the app