Reviews (6,075)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.

February 22, 2022

An incredibly helpful channel of communication with my customers that has made all the difference. Time and time again, Inbox has helped me to get to know my customers better.

ControllerAdapter.com
United States
7 months using the app
June 16, 2022

Good app you all should try it you will like it. It really helped me with get in touch with my customers in all social media

Dr.Semo Shop
Saudi Arabia
7 months using the app
June 1, 2022

Great app I enjoy using the Shopify box, gives me messages all in one place instantly. Integrated with other apps such as meta facebook.

NWbizplace
United States
7 months using the app
December 10, 2023

i would recommend. It is very easy to use.

Tito's Jewelry Inc.
United States
7 months using the app
November 13, 2023

Good, i just found this out.

MJJCollectors_Store
United States
7 months using the app
August 11, 2022

J'apprécie beaucoup cette Application, elle m'a permis à maintes reprises de répondre rapidement au client(e), de le rassurer et de générer des ventes en toute simplicité, elle est indispensable pour rassurer le client qui a une question au cours du processus d'achat. Je recommande.

BellaDiscount
France
7 months using the app
November 9, 2023

Funktioniert bestens! Es gibt keine Probleme.

SeaCurity GmbH
Germany
7 months using the app
July 19, 2023

Great opportunity to receive quick and honest feedback. I have had only a few questions come through so far, but I am grateful it allows me the chance to respond to any outstanding questions and/or concerns.

BiggieDrops
United States
7 months using the app
June 20, 2022

I can't delete them, deleted the app and it still stays on the left side of the shopify backend. I searched for inbox in the app store and it shows me the status of the app already installed.

KAPVOE
China
7 months using the app
December 6, 2023

The best and most friendlies platform

Clique Apparel
United States
7 months using the app