Reviews (5,656)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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I am just starting to use app, and did not know we had this option available through our store. Thank you Shopify.
User-friendly. Very Nice app to communicate. I integrated it wit Instagram and Facebook in few easy steps.
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Using this online chat app has revolutionized how I engage with my customers. It has allowed me to connect with them promptly and efficiently, leading to a noticeable increase in customer satisfaction and loyalty.
Nem at sætte op og nem at bruge både på computeren og mobilen. Efter jeg har sat chatten op, så sker de fleste af mine henvendelser denne vej igennem
Works really well - I like the ability to add a link to a product easily or add an image - Tim - Design In The Sand
Great way to track customer comms and manage individual queries. Easy to assign staff and ensure all contact is maintained in a timely and efficient manner.
Shopify inbox ermöglicht es mir auch auf dem Handy von unterwegs meinen Kunden schnell zu antworten. Das ist super und erhöht den support
Such a great app helps us manage all our messages to the best of our abilities and keeps our chat organized.
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