Reviews (5,656)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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I love that the customer question came directly to my email and allowed me to respond to him in real time. We thrive on providing excellence and this allowed me to do just that! Love it!!!
Je ne pensais pas avoir autant de messages via cette application et il y a une réelle conversion en vente ensuite. Merci. Pascal
It's nice having all of my sales conversations in one inbox. It makes it easier to keep track of my orders, and keep my customers updated.
Usei poucas vezes para conversas com clientes, mas o aplicativo tem atendido até o momento as minhas necessidades.
super bien merci ..................................................................................!
This is a good app, I think it can help me sell better...............................................
Works great so far! Havent had any issues any issues and keeps me in contact with my customers. Enjoying the services offered by Shopify.
OMG I wish we had had this a year ago when starting Ive no idea why this is an app and not standard for all shopify stores. Ive been after a thing where i can log in check mail and orders all in once place. I hate going to my emails to read what customers want via a contact form thats linked to the email account. I've found it much better than shifting through hundreds of emails where customers who want things are mixed up with sales emails.
I had no issues & was very satisfied with how easy it was to respond to my customers. I definitely recommend it.
one of the easiest app to communicate, and love the simply methods that in everydetaisl goiven thank you