Reviews (6,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.
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Works great! Customers have started chats with me that otherwise would have just bounced. I do wish there was an easy way to schedule availability so I don't get chats past midnight :)
This app is great if you have someone to monitor it in real-time to give customers a quick answer to their questions.
It's Amazing and I can Manage all my Messages here even the comments. It's easy to manage the Instagram messages and Facebook also.
Helps answer easy questions automatically and make quicker contact with customers when the auto system can't answer, PLUS make customer feel better and safer with your store
Amazing, easy to use. User firendly.
Good both from desktop & from app.
It increased our sales form the first min we installed it.
Thank you Shopify!
Overall functions are very helpful. It'd be more effective, if messages are classified/assigned to various levels according to the importance.
Excellent. Thanks
MW GUSTA
Hasta el momento todo a funcionado perfectamente
The app is very useful and clean. My only concern is that there is no way to get the lead's phone number when the chat is started (at least I don't know how to, if possible).