Reviews (5,656)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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I like this app because it collects my messages and I can respond to them when I check on my store everyday. I don't want to be tied down to an open chat room everyday in the hopes that someone will want to chat. I have my cell phone number on the website, and if a customer is determined to talk, they can call me. I have used this app to have several long conversations with individuals who wanted me to hire them to fix my website. I have a team working on it and I hope it will be fixed this week.
Introduced as a communication tool with customers. At first, I was really in trouble because there were a lot of push sales by various people, but when I increased the number of automatic reply email registrations, it decreased a little. After that, this chat was really useful for communicating with the customers who purchased it. We look forward to working with you in the future.
all the basic thing you need in an chat app
Definitely helps customers understand that they're buying from and talking to a person, not some made up "e-com machine".
instant communication - fabulous! Really like getting the instant notifications to help my reach out to my customers while they are browsing
I love that the customer question came directly to my email and allowed me to respond to him in real time. We thrive on providing excellence and this allowed me to do just that! Love it!!!
Je ne pensais pas avoir autant de messages via cette application et il y a une réelle conversion en vente ensuite. Merci. Pascal
It's nice having all of my sales conversations in one inbox. It makes it easier to keep track of my orders, and keep my customers updated.
Usei poucas vezes para conversas com clientes, mas o aplicativo tem atendido até o momento as minhas necessidades.
super bien merci ..................................................................................!