Reviews (5,656)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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Amazing. Just try it out and see.
makes life much easier for my customers and our team to have offline conversations with each other. A great time saver and helps keep the topics relevent and active.
I really do not understand why so many negative reviews of this excellent chat support app from Shopify.
This really an excellent free add-on for any store owners to increase the sales.
This is really cool I like so much. I want to use this app forever. thank you so much for your support.
Sencillo y ligero, la función de autorrespuestas es fantástica y libera mucho de trabajo innecesario
This app helps me to stay in touch with my customers to answer any questions they might have. I love it!!
This app helps me communicate with customers when they have questions. It integrate with my site kispaper.ca and kispaper.com smoothly. Love it !
リアルにお客様と会話ができる。ご注文予定の状況がわかる等の良い点たくさんあります。スマホでこのアプリを使うと、複数店舗の切り替えが、自動で行われるときもあれば、そうでもないとき、一旦ログアウトすること必要とされ、そこは使い勝手悪いです。
I use the app to run my customer service. I like that I can answer a customer, and if they are offline it will automatically send my message as an email. The app is simple to use and has no operating issues. I would recommend it to anyone.
I really like this app for customer relations. I use it for customer chats through our website and Facebook.