Reviews (5,853)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer service through real-time chat capabilities, including direct product and discount offers. Features like "Quick Replies" and automated responses save time and increase productivity. It integrates smoothly with Shopify for easy management of customer interactions and order updates, and its intuitive interface and reliable mobile version allow for effective on-the-go communication. Support experiences are generally positive.

February 15, 2024

It is fine.

David's Way designs
United States
6 months using the app
April 22, 2022

I use this app to get messages from customers on Facebook, and Instagram on Shopify. I also get messages from new customers who visit my store. Notifications are usually sent to my email address a receive a desktop notification. It is awesome!

Valmurr Wigs Wefts And More
United States
7 months using the app
June 1, 2023

muy buena aplicación para la gestión de dudas directamente con cliente que está visitando la web en esos momentos

ESFAS.ES
Spain
7 months using the app
January 21, 2024

Overall functions are very helpful. It'd be more effective, if messages are classified/assigned to various levels according to the importance.

Pi-Mart
United States
7 months using the app
January 28, 2024

good

Zivy Store
United Arab Emirates
7 months using the app
August 1, 2022

Fantastisk app - den tror jeg at jeg bliver super glad for at bruge. Og at kunne tilbyde vores kunde bedre hjælp.

HEYO
Denmark
7 months using the app
March 14, 2024

Thank you

Wacamba Shop
United Kingdom
5 months using the app
February 26, 2022

this is a great way to communicate with people that have questions as they're shopping, 90% more of a chance to close the sale that way

The Official Dab Sponge Store
United States
7 months using the app
June 15, 2022

Perfect an just what my store needed. Plus side it is free. Shopify need to make more apps for free like this

Boujee People
United Kingdom
7 months using the app
October 13, 2022

I really enjoy this app. The customers and I can communicate quickly and very efficiently. Thank you for this app.

Ottawa Bonsai
Canada
7 months using the app