Reviews (5,656)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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It was easy set up. Will have to get back to you about results. Thank you for the simplicity of setting it up.
Hello Body Love by Michelle, thank you very much for your 5 star review and feedback! Glad you are finding the setup and use easy right now, we hope the results will be great for you.
If you have any issues or questions about the use of Shopify Chat, please don't hesitate to get in touch with us directly. Our email is ping@shopify.com
Warmest regards,
Veronica N.
Ping Support
Great app, much faster than before. Notifications work well too. It's free and a must have app for your Shopify store!
Die Anfragen über die Shopify Inbox sind hochwertig. Wenn man schnell auf die Anfragen reagiert, zum Beispiel von einem Mobilgerät, da kann man Verkäufe generieren, da der Interessent noch auf der Webseite ist. Dieser Service wird von den Interessenten sehr gut angenommen.
Ótimo para o atendimento!. Poderia vincula junto com WhatsApp no atendimento.
I like the auto reply!
Super toch deze conversatie met de klanten. Alleen jammer dat de inbox niet meer links in het menu staat, maar ik dat in moet toetsen in de zoekbalk. Voor de rest top.
Love Shopify Inbox... it's a great way to stay connected to my customers by being able t quickly reply to messages, suggest products and issue special discunts.
I really like using this app. The only issue I am having is getting my notifications. With that said, I am able to capture my customer and get sales and I feel it is because I have that instant connection.
Gostei desta aplicação muito fácil de configurar e utilizar. Recomendo para todos que pretendem implementar um serviço de chat
Hello Triistore, thank you for the great app review!
So great that you found the app easy to set-up and use. We love hearing that you would recommend Shopify Chat to other online business owners.
If you ever need any help with Shopify Ping or Apple Business Chat or Shopify Chat, get in touch with our customer service team at ping@shopify.com
All the best to your future success!
Best regards,
Ruby C.
Senior Support Specialist - Ping
Easy to use, easy to integrate, easy to track messages in and out by assignment to staff. Thanks for making life simple Shopify