Reviews (5,679)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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good I was forgotten that I have this app here ...................................................................
Hey there Image and Wear it!
Thanks for the 5 star review! If you have any questions or feedback, please do reach out anytime to our team at ping@shopify.com. We'd love to hear from you.
All the best,
Ruby C.
Senior Support Specialist - Ping
Yes its great to have enquiries in one place and I find it very easy to answer to queries quickly. I think our customers really appreciate it!
good app i love how my customers can reach me and get answers to quick questions track their orders throughout the day and have peace of mind
I like how this app can incorporate with my instagram complicated message service. Now I don't miss any messages. Super!!
It is easy to use, and helpful for our customers. Would be nice if we were able to see order details within the app instead of having to jump over to a new tab and look it up.
We really appreciate you taking the time to write your review and I am glad to hear that you've been able to connect with your customers using Shopify Inbox. I can certainly see why being able to pull up the customer's order within the chat would be helpful and I will be sure to pass your comments onto our development team for their consideration. Thank you for reaching out. -Victor, Shopify Support
Cette application gratuite est bien faite et très utile pour répondre facilement aux questions de nos clients.
Wenn man sich darauf einlässt und auch oft am Rechner sitzt, kann man ganz schnell Kundenadfragen beantworten. In 90% der Fälle hat das auch zu einem Kauf geführt. In Deutschland freuen sich Menschen noch über ein wenig Beratung. Wer nicht viel am Rechner sitzt, bekommt die Nachrichten per Email und antwortet eben später!
Çok başarılı
Easy to use.
Finde es gut, das Kunden schnell mit dem Shopbetreiber in Kontakt treten können und das ohne lange Wartezeit Probleme schnell geklärt werden können.