Reviews (6,083)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.
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I am new here, and i am happy with everything. I have no complaints.
Thank you for your huge help. Kind rtegards.
Hello maxi-diskont.eu, thank you for taking the time to leave a review! Congratulations on being new to Shopify!
I'm so pleased you are happy with everything and have no complaints. If you should ever come across any glitches or bugs, or have questions, please contact our team directly. We can be reached at ping@shopify.com or from the support section in your Shopify Ping app.
Wishing you many sales and success.
Warm regards,
Veronica N.
Senior Support Specialist - Ping
love this chat
Nice and good service, I make too much upsells with shopify inbox and cancelled order too :D
will be better if integrated with FB messenger
שימוש מהיר ההודעות נשלחות לכל מכשיר אפשרי ואני מקבל את ההודעה מאוד מהר כך שניתן לחזור מהר ללקוח מאוד ממליץ על היישום
I used this app to buy all my gifts, especially for the holidays! It is easy, fast and the products are TOP QUALITY! Everyone loves their gifts!
no se que decir, me siento comodo en la pagina. Poco a poco se ve que tiene mejoras.
Exceptional Customer Service Experience with Shopify Inbox - 5 Stars! ⭐⭐⭐⭐⭐.
I recently started using the Shopify Inbox app, and I must say that I am thoroughly impressed with its capabilities. Although I haven't made any sales yet, I have had the opportunity to provide top-notch customer service by promptly responding to user inquiries, even from my mobile device.
The app is user-friendly, making it easy to manage customer interactions and stay connected with my audience. It has allowed me to enhance the overall shopping experience for my potential customers, which I believe is crucial for any online store's success.
I am confident that this app will contribute significantly to my store's growth and reputation, thanks to its seamless integration and convenience. I wholeheartedly give Shopify Inbox a well-deserved 5-star rating and highly recommend it to other Shopify store owners looking to elevate their customer service game.
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Love the addition of this app. Helps customers get answers to quick questions in a timely manner. We're using a few automations for common questions and an automatic reply after business hours. It's all been working well.
The Inbox app helps me connect to my customers quicker when am not on the computer. I really like how I can easily look up & share Products and Discounts from the app.