Reviews (5,679)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

March 3, 2022

Todo perfecto. Estamos muy contentos con la aplicación. Nos ayuda a resolver dudas directas de nuestros clientes.

Forn Pastisseria l'Arnadí
Spain
8 months using the app
October 19, 2022

Buena aplicación para mantener comunicación con los clientes. Indispensable en el comercio electrónico para resolver preguntas y reclamos a tiempo,

HallmarkMexico
Mexico
8 months using the app
September 29, 2023

I think this option is pretty useful for my customers. You can just go in and write a quick question in the chat. In a few months of using it, I haven't found any problems.

DeadCatDreads
Serbia
8 months using the app
August 25, 2022

I find the app very useful, helpful, and quite convenient. I would definitely recommend this app to other users. 5 Stars All Day!

innovative-varieties
Canada
8 months using the app
September 30, 2022

Really useful app to answer customers questions, especially outside of office hours. Easy to use particularly with the app on mobiles.

Ri-Dry Clothing
United Kingdom
8 months using the app
July 18, 2022

i use this app help me do contact, i really like this app . very helpful for me ,and very convenient . nice nice

TimelessCF
Hong Kong SAR
8 months using the app
March 9, 2022

the app is user friendly and quikest way to communicate with the customers,,, i would recommend it for sure

Varna
United States
8 months using the app
February 16, 2022

I have used several different chat services but this one is by far the best! Super user friendly, gives you way more information than other chat services.

Olive Branch Farmhouse
United States
8 months using the app
September 23, 2023

simples e facil de mexer

BERSHVIBE
Portugal
8 months using the app
December 12, 2022

I love the email app through Shopify. My customers can reach me anywhere, anytime. I do not need to be in the office. This is important especially if it is an emergency. Thank you for providing us with this service! We have been very happy and grateful for this app!

Kerr Medical Corporation
United States
8 months using the app