Reviews (5,683)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
Refine
-
By rating
simples e facil de mexer
I love the email app through Shopify. My customers can reach me anywhere, anytime. I do not need to be in the office. This is important especially if it is an emergency. Thank you for providing us with this service! We have been very happy and grateful for this app!
As for now I really enjoy using dis feature it really helps with customer contact and inter action I'll give it a 5 stars THANKS
It is so easy and clean. i love how menu driven the set-up is and how it allows me to customize everything.
Hi Tiny Blankets, Thanks for the awesome 5-star review!
I'm glad that you are finding Shopify Chat easy to use and the customizable menu feature is a great addition to allow customers to find answer to your shop's frequently asked questions.
If you ever need any help with Shopify Ping or Apple Business Chat or Shopify Chat, get in touch with our fabulous customer service team at ping@shopify.com
All the best to your future success!
Best regards,
Ruby C.
Senior Support Specialist - Ping
Thank you, everything works. convenient and fast
Facil de usar, buena interfaz, cumple para lo que está diseñada. Buen tamaño y ubicación del contenido.
LOVE THIS! Already have a text-messaging service, but to be able to chat real time with customers is game changer. I also appreciate the message interface.
I love being able to connect with my customers!
Works perfectly!
Love that is is integrated. I never miss a message and love the way it is set up to send the message via what the customer picks to communicate