Reviews (5,780)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time communication capabilities, enhancing customer service and engagement. Its seamless integration with Shopify, user-friendly interface, quick replies, automated responses, and direct product offerings through chat boost efficiency and sales. The mobile app and multi-device support allow for on-the-go management. Customization options and spam detection are also appreciated for creating a personalized and secure user experience.

March 13, 2024

Trés bien mais il n'y a pas de possibilité de changer la langue

AuriPur
France
3 months using the app
November 8, 2023

Excellent. Thanks

CURVY CATWALK BOUTIQUE
United Kingdom
7 months using the app
July 8, 2022

Works great! Customers have started chats with me that otherwise would have just bounced. I do wish there was an easy way to schedule availability so I don't get chats past midnight :)

Swan Feather House
United States
7 months using the app
November 10, 2023

MW GUSTA

arcafit01
United States
7 months using the app
October 5, 2022

It's Amazing and I can Manage all my Messages here even the comments. It's easy to manage the Instagram messages and Facebook also.

Stunning Fashion
Pakistan
7 months using the app
September 9, 2022

Helps answer easy questions automatically and make quicker contact with customers when the auto system can't answer, PLUS make customer feel better and safer with your store

Jimmy Lee Leathers
United States
7 months using the app
January 11, 2023

Amazing, easy to use. User firendly.
Good both from desktop & from app.
It increased our sales form the first min we installed it.

Thank you Shopify!

BOMBERG
Switzerland
7 months using the app
October 18, 2023

Hasta el momento todo a funcionado perfectamente

El Vino Toma Caracas
Venezuela
7 months using the app
Edited October 29, 2023

super !

Le Petit Placard
France
7 months using the app
July 3, 2023

The app is very useful and clean. My only concern is that there is no way to get the lead's phone number when the chat is started (at least I don't know how to, if possible).

Madalar
Brazil
7 months using the app