Reviews (4,709)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time chat feature, which enhances customer service and satisfaction. Its user-friendly interface integrates seamlessly with Shopify, accessible on both desktop and mobile. AI-driven features like automated responses save time and boost productivity. The app is free, offering cost-effective communication solutions with customizable quick replies and customer detail tracking, leading to increased conversion rates and sales.
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I am very gradefull with this service
Easy to communicate with customers
Easy, reliable, trustable.
Love it so far! Wish I could get everyone to submit customer support emails through this app!
Great app for customer service. Beware of the barrage of spam you'll receive from marketing firms, but at least you can block senders.
Works well, especially for a free app.
It's like having a chat facility linked to your shop. I receive the messages both on my phone app and my email which means customers can receive pretty much an immediate response. I think it is great little feature.
really helpful for answering customer questions, and live chatting with customers as needed, as well as follow up emails
I like that it allows video files, wish it were able to be longer than 59 seconds, but still a good feature!
It is making things very easy for my business.