Reviews (5,730)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

September 11, 2024

Great functionality.

Jammin Threads
United States
Over 2 years using the app
May 28, 2024

it works. it doesn't cost anything. I'm sure others have more features but that's not what I need....I just want people to be able to message and ask a question, maybe get a FAQ or two

Form Function Form
United States
Over 2 years using the app
June 27, 2024

A good way to communicate with customers.

Queens Things Me 2 U
United States
About 2 years using the app
June 6, 2024

Since I began using Shopify for our e-commerce needs, I have found the platform to be exceptionally user-friendly and efficient. The intuitive interface and extensive features have made managing our online store both straightforward and enjoyable.

pronk.in
India
Over 2 years using the app
July 30, 2024

Very smooth, works great!

Kawapop
Australia
About 1 month using the app
July 11, 2024

Very clean looking and easy to use app.

G Y H Organics Inc.
Canada
6 months using the app
Edited October 28, 2024

great

Jimboree2020
Israel
Over 1 year using the app
August 26, 2024

love how can talk to store owners

Shy’s Fits
United States
3 days using the app
October 22, 2024

me da la opción de estar en contacto con mis clientes desde cualquier parte.

Latin American Dream Restaurant LLC
United States
6 months using the app
June 28, 2024

It's a super convenient and professional site!

The Alabama Girl.com
United States
Over 1 year using the app