Reviews (5,683)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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Veldig bra. lett og bruke. vi får en god kommunikasjons mulighet med alle kundene via denne. funker bra
It gets the job done. It allows me to communicate easily with both new and existing clients. The settings are also adjustable on my cell phone I would recommend this app
so far so good, add product recommendations options as well. and also improve the auto reply options as well.
Muito boa a integração das mensgens por email.
Very easy to use, you can receive customer information in a timely manner, and customers can chat with me without registering. And it's free, I would recommend it to my friends.
Hi, there! I'm glad to hear the app has helped you connect with your customers and that your experience has been positive. Thanks for the feedback! - Brie, Shopify Support
Its an excellent app, helps me connect with my customers with their purchases and their feedbacks A+++++
Great - Lets me engage with customers, and the automated messages make the customer feel secure. . . . .
This app is very important as it helps connect with potential clients while highlighting the items in their cart.
this app is great. Should be able to switch between two different stores would be great! We have three stores. I hate signing out to check other store messages.
We have seen an increase in sales from using Inbox to chat with customers with questions about specific products. The FAQ auto response is awesome and saves us a ton of time answering repeat questions. I really like that if we don't get back to a customer right away with their answer, our responses are sent to them via email. Great add on.