Reviews (6,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.
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Very helpful app to communicate quickly with my customers no matter where I am at. I like how easy it was to install it and that it includes a mobile app so I get notifications right away when customer needs assistance.
This app is simple and does the job. I am very happy with it and will continue writing only because i have to :)
Great app! Would be great if customer had an option that could ad phone number instead of email and also would be great to can embed the chat button anywhere.
great app.
awesome little app managing the messages (from FB to Instagram to our actual website). and the best feature? it's free
The app works pretty well. No need for any other chat box. They make it easy to send products and any other helpful information to customers.
everything in one place! and can use across mobile as well
Great to have it all in one place so customers can reach me and I can either message straight back or get back to them at a later time.
Good
This app has been incredibly helpful in giving quick support to customers while they're actively shopping on the site. I wish it were able to give more insights about the customer while I'm chatting with them. It does give some details about items being added/removed to the cart, but I wish I could know what page they were currently on and exactly what items were in their cart so I could better understand issues they may be experiencing.